--- updatedAt: 2026-07-27T15:10:34.000Z agentTools: projectIndex: https://developers.signwell.com/llms.txt --- # Events When you register a webhook URL, we will post the following list of events to your webhook URL. | | | | :---------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------------------- | | `document_created` | When a document is created. | | `document_sent` | When a document is sent. | | `document_viewed` | When a signer views a document. Called each time a signer views the document. | | `document_in_progress` | Called once. When a document has started to be completed and status changes to in progress (`pending` in the API return data). | | `document_recipients_updated` | When a document’s recipients are updated after it has been sent. | | `document_signed` | Called each time a document is signed by a recipient. A document may have multiple recipients that need to sign, this would be called for each one. | | `document_completed` | When a document is completed (signed by all recipients). | | `document_expired` | When a document has expired. | | `document_canceled` | When a document is canceled by the sender. | | `document_declined` | When a document is declined by a signer. | | `document_bounced` | When the email delivery to a signer bounced. | | `document_error` | When there's an error creating or updating a document. | | `template_created` | When a template is created. | | `template_error` | When there's an error creating or updating a template. | | `document_sms_failed` | When an SMS notification to a recipient reaches a terminal failure (undelivered or failed). | | `document_sms_opted_out` | When a recipient's phone number is newly added to the SMS suppression list (the recipient opted out, for example by replying STOP). |